Support
SkyCue: Star Map
Contact Us
If you need help with SkyCue: Star Map, have a bug report, or want to request a feature, please email us:
We typically respond within 24-48 hours.
Frequently Asked Questions
How do I restore my purchase?
Open the app → Settings → tap "Restore Purchases". Make sure you're signed in with the same Apple ID you used for the original purchase.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find SkyCue: Star Map, and select "Request a Refund".
The app is not working properly
Try these steps: (1) Force-quit and reopen the app. (2) Restart your iPhone. (3) Check for app updates in the App Store. (4) If the issue persists, email us with your iOS version and a description of the problem.
How do I delete my data?
All your data is stored locally on your device. Deleting the app removes all local data. To request deletion of analytics data from our servers, email us at support@zcode.ltd.